Tomorrow, Thursday, 12 March 2009, at around 6am GMT / 7:00h CET (updated time) the European Runes of Magic servers will be taken offline for an significant, major hardware upgrade and essential maintenance. We will be doubling the server's capacity and storage so we are properly prepared for launch.
The estimated downtime is app. 7 hours and the servers should be back by around 2pm GMT / 15:00h CET.
We hope that you will find that the new hardware improves game-play considerably and will relieve a number of performance issues.
We have decided to start the maintenance 1 hour earlier (now 6am GMT / 7:00h CET) than initially announced so we have the chance to have a bit more time to react to any possible technical issues long before prime-time.
Update 12 March 2009, 2pm GMT / 15:00h CET
Due to unforseeable technical difficulties, the maintenance process needs to be extended for 2 more hours. We hope to have the servers back at 4pm GMT / 17:00h CET.
We apologise for any inconvenience this may cause you and ask for a bit more patience.
Update 12 March 2009, 3.50pm GMT / 16:50h CET
We have not yet been able to locate the origin of the issue and are still working closely with our Network Operations Centre to isolate the problem.
That means that we can not give you an estimated time when the servers will be back online but we are doing all we can to have the servers back during the evening.
Update 12 March 2009, 9.10pm GMT / 22:10h CET
Latest news from our Tech-people: They are working closely with Runewaker and the people in the Network Operations Centre to resolve the techznical issue. The have a 4 pages long, tiny-print list they have to check. Should everything fail, we will re-use the old hardware and take the old servers online again. In that case we will upgrade the hardware before release - after making sure everything works.
We are hoping that everything goes well tonight and give you an update in the morning.
Thank you all for your patience and please apologise the inconvenience.
Update 13 March 2009, 1.15pm GMT / 2:15h CET
The European Runes of Magic servers are back up again.
Thank you all for your patience.
We hope you have a great time on the new, improved servers.