Due to server issues which happened on Tuesday 31 August, diamonds that were purchased during the affected period of time were not correctly credited to the accounts of the players who had bought them.
We are now glad to announce that this problem has been fixed and all those diamonds have been delivered to the respective accounts.
The issue of redeemable codes and related item-loss because of the rollback will be addressed as soon as possible.
We sincerely apologise for the time it took to give those diamonds back and thank you once again for your patience.
Your Runes of Magic Team