Dear Community,

Some of us may have, under certain circumstances, encountered a strange issue in the Runes of Magic client during the last few weeks.

In zones and areas that are very crowded with other players it may happen that with some PCs the Runes of Magic client allocates a lot of system memory to display all the different models and armour textures.

Generally the client frees that allocated memory again. There are however cases when players who have turned up their "Character Details / Paperdoll Detail" to maximum, use e.g. a teleport to jump to other crowded areas with even more players. In that case the client tries to allocate even more memory without freeing the already allocated cache.

Thanks to the detailed reports our players sent us, we were able to identify the issue. To solve the issue permanently parts of the client's memory management have to be rewritten. The systems programmers are already working on revamping, testing and optimizing this.

Until we have implemented this fix in a new client version, we would like to suggest all affected players to reduce the "Paperdoll Details" under "Options / Display Settings" (press ESC to access the Options menu) by moving the slider to the left.

This will reduce memory usage and the client is less likely to close itself.

We will inform you as soon as a client update is available.

Thank you,

Your Runes of Magic Team